Terms of Service

Last updated: August 6, 2026

These Terms of Service govern your use of kokuamediagroup.com and any services provided by Kokua Media Group ("we," "us," or "our"). By using this website or engaging our services, you agree to these terms.

Our Services

Kokua Media Group provides website design and development, marketing automation, online booking systems, review management, local SEO, and related services to businesses. Specific deliverables, timelines, and fees are defined in a separate written proposal or service agreement with each client. Where those documents conflict with these terms, the signed agreement controls.

Use of This Website

You agree to use this site lawfully and not to:

  • Attempt to gain unauthorized access to any part of the site or its systems
  • Interfere with or disrupt the site's operation
  • Use automated tools to scrape or harvest content or contact information
  • Submit false, misleading, or fraudulent information

Communications and Consent

By providing your phone number through our website, chat widget, or forms, you consent to receive communications from Kokua Media Group at that number, including calls and text messages relevant to your inquiry or services.

  • Message frequency varies. Message and data rates may apply.
  • Reply STOP to unsubscribe from text messages, or HELP for assistance.
  • Consent to receive marketing texts is not a condition of purchasing anything from us.
  • You may withdraw consent at any time.

We do not sell or share your phone number with third parties for marketing purposes. See our Privacy Policy for details.

Fees and Payment

Fees are set out in your service agreement. Unless otherwise stated, invoices are due on receipt. We may suspend services on accounts that remain unpaid past their due date. Recurring services continue until cancelled in accordance with your agreement.

Client Responsibilities

You are responsible for providing content, access, and approvals needed for us to perform our work, and for ensuring that any materials you supply do not infringe the rights of others. Delays in providing these may affect timelines.

Intellectual Property

Content on this website, including text, graphics, logos, and design, is owned by Kokua Media Group and protected by applicable law. Ownership of work product created for clients transfers as specified in the applicable service agreement, generally upon full payment.

Third-Party Services

Our services may rely on third-party platforms and tools. We are not responsible for the availability, performance, or policies of those third parties, and their use may be subject to their own terms.

Disclaimer of Warranties

This website and our services are provided on an "as is" and "as available" basis. We do not warrant uninterrupted or error-free operation. We do not guarantee specific business results, search rankings, lead volume, or revenue outcomes.

Limitation of Liability

To the maximum extent permitted by law, Kokua Media Group is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of this site or our services. Our total liability for any claim will not exceed the amount you paid us for the services giving rise to the claim in the three months preceding it.

Indemnification

You agree to indemnify and hold harmless Kokua Media Group from claims arising out of your breach of these terms or your misuse of the site or services.

Termination

We may suspend or terminate access to this site at any time. Termination of client services is governed by your service agreement.

Governing Law

These terms are governed by the laws of the State of Hawaii, without regard to conflict-of-law principles. Any dispute will be brought in the state or federal courts located in Honolulu, Hawaii.

Changes to These Terms

We may revise these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised terms.

Contact Me

Derrick H Sakai
Kokua Media Group
3024 Kamakini St
Honolulu, HI 96816
Email: [email protected]
Phone: (808) 808-1798